Getting More Prospective Business From Your Current Client Base Through Meaningful Customer Service With Alex Levin [Episode 123]
As time goes on, more and more companies are switching to digital communication, but they are missing the human element that builds relationships. But personalized and approachable customer service can be one of the best strategies in your business. In this week’s episode, Doug C. Brown speaks with Alex Levin, the founder of Regal.io. Doug and Alex discuss how a lack of connection costs sales, how to develop a strong bond with your clients, and much more.
The Sales DNA: How To Find, Attract, And Hire Elite Performers With Steve Heroux [Episode 115]
How do you find, attract, and hire the best of the best for sales success in your company? In this episode, Doug C. Brown and Steve Heroux, the founder and CEO of The Sales Collective, do a deep dive on the way to hire elite performers. They also discuss the ever-changing world of sales, how the right – and wrong – hires affect your bottom line, and much more.
Communicate Or Die – [Episode 55]
Communication is the crux of your success. There is no way around it. Every fundamental in business stems from a common root – and this is the ability to communicate effectively with the people around you, whether it’s your clients, others in the company, and anyone else that you come into contact with. This applies to all aspects of life and relationships, too. In today’s solo episode, Doug C. Brown uses real-world examples of how communication impacts the customer experience, and does a deep dive into how great communication can boost your growth.
The Power Of Customer Service And Building Trust-Based Relationships With Jonathan Abramson
One can teach experience, but one cannot teach customer experience. One of the biggest factors that play into scaling a company is customer service. If you want your business to be successful in the long term, focus on your customers. They are the ones who will spread your name and grow your company. Join your […]
The Power of Mission, SEO, and Providing Value In Business with Dickson Lam
Every business is built upon the notion of making money and growing investments. But without providing value, expect all of your plans to be short-lived and ineffective. Dickson Lam joins Doug C. Brown to share how the right combination of value and digital marketing paved the way for the growth of his company, EFFYDESK. He […]
Vision, Discipline, and Business Lessons from the Longest-Serving CEO in Silicon Valley, Ray Zinn
[et_pb_section fb_built=”1″ _builder_version=”3.22″][et_pb_row _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ sticky_enabled=”0″] Business growth can only be achieved by moving forward. The only way to do that is getting out of your comfort zone, being clear with your goals, and doing even one small task every day. Dissecting […]
